I recently purchased an e-bike from Jiaxing Huha Cycle Tech Co., Ltd. and I couldn't be happier with my experience. From start to finish, the process was smooth and efficient. The team at Jiaxing Huha Cycle Tech Co., Ltd. demonstrated a high level of professionalism and expertise. Moreover, the quality of the e-bike I purchased exceeded my expectations. It's evident that Jiaxing Huha Cycle Tech Co., Ltd. prioritizes craftsmanship and uses top-notch materials in their manufacturing process. The e-bike not only looks sleek and stylish but also performs exceptionally well on the road. Additionally, I was thoroughly impressed by the customer service provided by Jiaxing Huha Cycle Tech Co., Ltd. Cassie was friendly, knowledgeable, and went above and beyond to ensure that I had all the information I needed to make an informed decision. They were prompt in addressing any queries or concerns I had, making the purchasing process hassle-free.
Respuesta del proveedor:
First of all, we have emphasized many times that this result was due to delays at Canada Customs and not entirely our responsibility, and we have paid out 30% and the money for the charging transformer;
Secondly, for the customer personally, we have communicated with both sides, and this matter has been resolved by mutual agreement; after the solution, the customer is also friendly and said that he will give a favorable review, but now I don't understand the bad reviews!
Finally, the situation is not true, Ali can seriously check this matter, we will actively cooperate and come up with evidence, thank you!
19 Mar 2024